POLICIES
RETURN POLICY
-We accept exchanges (on certain items) or store credit ONLY
-Returns must be marked within 14 days of the date you received the package.
-Returns must be received in original condition, tags attached, and no sign of wear.
-Clearance items are final sale and cannot be exchanged or returned for store credit.
-Aluminum and copper/spoon jewelry are final sale and cannot be exchanged or returned for store credit.
-Shoes can be exchanged or returned for store credit ONLY if there is absolutely no sign of wear of shoe or box. We will not exchange/issue store credit if we receive a return and either show wear. Customer will be responsible for shipping. MUST SHIP WITH ORIGINAL BOX.
-Shipping cost is paid by customer, and we do not refund shipping.
Please return to: Grit + Gals Boutique
P.O. Box 1377
Cottonwood, CA 96022
LOST OR STOLEN PACKAGES
-Customer is responsible for lost or stolen packages when we are provided with an incorrect address.
-We will reship any package that is returned to us as undeliverable at customer expense.
-We are not responsible for reshipping or refunding packages shown as delivered.
-We recommend communicating with USPS with lost packages.
DAMAGED ITEMS
-Send email to gritandgalsboutique@gmail.com within 4 days of receiving your package with clear pictures of the damaged area along with a picture showing the tags attached.
SHIPPING TIME
With the holidays, please expect an estimated one business week TAT. We’re not Amazon! ;)